7 Steps To Survive Double Dip recalibrate to improve collection performance levels RESPECT 12 Collection Rules Stakeholders: Ripples of Influence STOP MAKING £!*p DECISIONS connect with your customers every day Five Vital Rules of PayPlan get the sweet smell of success Credit Control is no longer the 'backoffice'. We are the heart of business.

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7 Steps To Survive Double Dip
7 Steps to Survive Double Dip

When the clouds of economic doom involving the Eurozone gather again and the 2nd recession looms to smash all progress you have made to survive in business after the 2009/10 recession, you must again assure yourself that your business can and will survive.
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recalibrate to improve collection performance levels
Recalibrate for effective cash collection performance

Ever dismissed the phrase, “…and I think the time has come to change…..” as a figment of the boss’s overly paranoid imagination? Yes? Me too. And plenty of other credit managers have as well. Even my ex bosses have committed this error at some stage when their boss pontificated to them.
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The Four Featuresome
RESPECT

The Daily Value: ‘respect’

Definitions of ‘respect’

If you want to be respected by others the great thing is to respect yourself. Only by that, only by self-respect will you compel others to respect you. ~ Fyodor Dostoyevsky

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Stakeholders: Ripples of Influence

Stakeholders: Ripples of Influence

I doubt any business today anywhere in the world regardless of size, can boast perfect consensus between all its departments or among the directors.
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STOP MAKING £!*p DECISIONS

Ten tips to stop making £!*p decisions

Some of us find it easy. Most tend to procrastinate when it comes to making those important decisions.

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Ignore bad breath if you want to succeed. Get closer to stakeholders.

Why you must get closer to your stakeholders

Are you serious about being successful in credit? How badly do you want the rewards of collections success? Badly enough to cosy up to someone you would normally avoid like the plague?

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