Staff Development: Managers & businerss owners cannot afford to ignore the role staff play in the success of the business. Staff deserve to be treated with the greatest respect and their needs in terms of welfare & self-development must never be overlooked. Without a happy, positive and knowledgable team, your business may very well experience high levels of staff churn at high cost. Napolean knew how to retain the support of his troops. When he said an "army marches on its stomach" he ensured the rations his men got were plentifold and nutritious. And so managers must also be certain that their staff are well looked after.