Aaaargh!: I apologise for the inconvenience. There is a technical problem. It seems the email script has decided to take an unauthorised tea-break. Management have been alerted and are working to correct the error. Senior management have rolled up their sleeves to help. Cute. Meanwhile the IT professionals will politely ignore management's "suggestions" and work to fix the issue as quickly as they can. If you need to contact me urgently, please send any email messages to firstname.lastname@example.org via your desktop email program.